Privacy Policy

Last updated: July 2026

At 3D&Co, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our store or place an order.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

Name and personalisation details (e.g. names for custom products)
Email address
Shipping address
Phone number (if provided)
Payment information (processed securely via Shopify Payments — we do not store card details)

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your order
Send order confirmations and tracking updates
Respond to enquiries and customer service requests
Improve our products and services

3. Sharing Your Information

We do not sell or share your personal information with third parties, except where necessary to fulfil your order (e.g. Australia Post for delivery) or as required by law.

4. Data Security

Our store is hosted on Shopify, which provides industry-standard security measures to protect your data. All payment transactions are encrypted via SSL.

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our store is used. You can disable cookies in your browser settings, though this may affect some functionality.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)

To make a request, please contact us.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this privacy policy, please get in touch. We’re happy to help! 😊